![]() ![]() Also, if the product you look for is not listed, you may restart the detection process. All you have to do is run HP Print and Scan Doctor and after a brief extraction process of the temporary files, you are able to select the printer you would like to troubleshoot. ![]() Moreover, you can look for potential issues for any of your installed printers, whether they are local or network devices. It is recommended to have this tool at your disposal at all times when working with a HP printer in order to benefit from problem troubleshooting on-the-fly. Select Scan at the bottom of the screen to scan your document or picture.Īfter your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) helps HP printer users quickly and easily diagnose and resolve various printing as well as scanning problems and even connectivity errors. Under Save file to, browse to the location where you want to save the scan. Select Show more to show the Save file to options. For example, you can save the file in different file formats-such as JPEG, Bitmap, and PNG. Under File type, select the type of file you want the scan to be saved as. Under Source, select the location you prefer to scan from. ![]() Under Scanner, select the scanner you want to use. Place the item you want to scan in the scanner's document feeder. Place the item you want to scan face down on the scanner's flatbed and close the cover. In the search box on the taskbar, type Windows Scan, and then select Scan from the results. Note: Need to install the Windows Scan app? You can get the app at Microsoft Store. ![]()
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